FAQ's
What does the Days to Dispatch mean? (How soon will my order be shipped?)
The Days to Dispatch is the number of days we take to ready your package and hand it over to the courier company. This typically varies based on the product you purchased.
Usually, payments received between Monday to Friday before 1 p.m. are dispatched the next working day. There is no dispatch on Sundays or public holidays — such orders are dispatched on the next working day.
How long does it take to deliver my order?
Our courier partners generally deliver to metro cities in India within 1 to 3 working days from the date of dispatch.
For non-metro locations, delivery may take 2 to 7 working days.
For any queries, feel free to email us at support@silkyjaindivinehealer.com or call us at 94xxxxx98.
Is my shipment safe?
Yes, all our shipments are carefully packed in strong, secure packaging — especially for fragile or breakable items.
Insurance is available only on special request and for orders above ₹2000.
Can I track my shipment?
Yes, all orders are shipped through reputed courier partners and are trackable.
Once your package is dispatched, you will receive a Tracking ID and instructions to follow your shipment online.
Are there any hidden costs (sales tax, octroi, etc.)?
No, there are no hidden charges. Any additional costs — like special packaging — will be clearly communicated to you at the time of placing the order.
What are the different modes of payment you accept?
Online Payment
